Tokyo Station & Ueno–Fuji-Q, Kawaguchiko & Lake Yamanaka Bus

Routes, stops & times

📍 directions to the boarding stop · 🗺️ route — opens Google Maps; times come from Google, not OlaChill. Board only the bus on your ticket.

How to board

1. Leaving Tokyo, you can get on at Ueno Station (Iriya Exit), Tokyo Station (Yaesu South Exit) or Tokyo Station (Tekko Building). Each option is tied to one boarding stop and one drop-off stop, and both appear in its name, so read it through before paying.
2. Coming back to Tokyo Station, the bus does not return to either departure point: it pulls in at the Nihonbashi Exit. Ueno is simpler, because its return buses arrive at the same Iriya Exit stop they set off from.
3. Three more return options, from Fuji-Q Highland, Mt. Fuji Station and Kawaguchiko Station, finish at the Tokyo Dome Hotel. You can only get off there; no bus on this ticket picks up at the hotel.
4. Lake Yamanaka is reached from Tokyo Station alone. Both the Yaesu South Exit and the Tekko Building have options to Mt. Fuji Yamanakako (Hotel Mount Fuji entrance), Yamanaka Post Office entrance, Yamanakako Village Office and Yamanakako Asahigaoka, and all four of these stops have buses back to the Nihonbashi Exit.
5. The ticket lives on a web page, so your phone needs mobile data. Tap the voucher link sent to you after booking, follow it to the last screen, which is the ticket itself, and leave it open; show it to the driver, or to the staff at the terminal, as you step on and again as you step off. Screenshots, paper vouchers and PDF vouchers are turned away.
6. Allow extra minutes to find the right exit or building at Tokyo Station or Ueno. Departures keep to schedule without holding for anyone, and no refund is made if you miss your bus, for any reason.

Good to know

• Every option covers one trip, one way, on your chosen date, and stays usable until that bus departs. A trip there and back takes two bookings, and the two legs need not use the same Tokyo station or the same Fuji-area stop.
• Sales for a given date stay open right through that date while seats are left, so you can still book on the day itself, provided you finish before your bus leaves.
• Up to 10 passengers fit in one booking, and you will need to give a phone number and an e-mail address.
• Seat numbers are allocated ahead of time, and picking your own seat is not possible.
• A child below elementary school age pays nothing when carried on an adult's lap. To give that child a separate seat, add a child ticket at half price, rounded up; child tickets can only be booked together with an adult. Once every seat is sold, lap children are not let on, so reserving that child seat early is the safe choice.
• Arrival times can slip because of traffic jams, accidents or severe weather, and a late arrival does not earn a refund. Timetables and fares get revised now and then, so look at the times shown when you book.

Cancellation & changes

• Up to two days before the travel date, cancelling a one-way ticket costs ¥110 per passenger.
• From the day before travel until the scheduled departure, the charge rises to 50% of the fare.
• Once the bus has departed, whether or not you were on board, the cancellation fee is 100% of the fare.
• To cancel, use your OlaChill booking; neither the driver nor the staff at the stops can cancel or refund a ticket.

❓ FAQ