Travel · Stay · Free days
OlaChill coordinates the travel side of your medical trip: we take your purpose and dates, connect you to a suitable facility through its international patient desk, help confirm the appointment, and handle transport, stay, companion staff and paperwork. We do not give medical advice, choose treatments or promise outcomes; medical decisions and medical fees are between you and the medical institution. The identity guarantee for a Medical Stay Visa goes through an organisation registered under Japanese rules; we prepare and follow the file.
Health check-ups, stem-cell programmes, cosmetic surgery and treatment trips keep you in Japan from five days to several weeks, with empty days between appointments. OlaChill arranges the airport pickup, a hotel near the hospital, an hourly car between hotel and hospital, and golf, onsen or tours for the free days. The medical side stays between you and the clinic; we do not sit in the middle of that payment.
We take your needs and the purpose of the trip, connect you to a suitable facility through its international patient desk, help arrange and confirm the appointment, and then handle all the logistics until you walk into the consultation room and after you fly home. What the facility examines and concludes is for its doctors; medical fees you pay to the facility directly.
A hotel or serviced apartment near the facility, a private car for appointment days and free days, diet-aware meals booked at restaurants, everyday errands such as groceries, pharmacy and laundry, and companion staff who speak your language. The aim is for the weeks in Japan to run like home, except that someone else handles all the getting around.
We work with the travel company or family in your country and with the international desk of the facility in Japan, so that the steps before the trip (appointment, paperwork, hotel confirmations for a visa file) and after it (rebooking a follow-up, translating documents you received from the facility) run as one line. You talk to one place; we connect the other two ends.
Many check-up centres in the large cities keep CT, MRI and endoscopy equipment on site, so most items are done in one morning instead of being spread across several locations. Which machines and which tests is for the facility and its doctors.
Appointment times are kept, each step is guided, waiting rooms are quiet. For guests who come from places where hospitals are always crowded and loud, this is often the first impression. We keep the same rhythm outside: the car arrives early, the hotel is quiet, nothing needs to be rushed.
The appointment fits your flights and the number of days you can stay, not the other way round. Arrive in the afternoon and test the next morning; only three days and the two hospital visits sit close together; three weeks and they spread out with free days in between. That is the logistics we do; the content of the check-up is the facility's.
Nobody except you and the facility knows the reason for the trip. Companion staff speaking Vietnamese, Korean, English, Chinese or Japanese go with you to each appointment, and documents you receive from the facility are translated into your language if you send them to us, as language, not as medical interpretation.
Each kind of examination or treatment has its own rhythm: how many hospital visits, how long the gaps are, whether mobility is an issue. Below we describe only our side of it, the schedule, hotel, cars, companion staff and free days. The medical side belongs to your doctor.
Most check-up programmes mean one or two hospital visits: a morning of tests on day one, then a results consultation the same afternoon or a few days later. You are well the whole time, so the trip can be short: arrive, rest one night, test, then travel. We book a quiet hotel within 20 minutes of the hospital, a car with a driver for the early check-in (many programmes ask you to arrive fasting before 9 am), and companion staff who wait with you, read the forms and translate the results consultation. The free days go to Tokyo, Hakone or a golf course.
Screening trips usually have two hospital visits a few days apart: the imaging day and the day the doctor explains the images. Some imaging requires fasting or arriving at a fixed time, so we schedule the car with a margin. A hotel near the hospital with a small kitchen makes the fasting morning easier. The companion stays in the waiting area, handles the paperwork and translates the results consultation; what the doctor says stays between you and the doctor. The gap between visits is free: onsen, a day trip or simply rest.
These programmes are spread over weeks: a first consultation and sampling, then one or more treatment visits after culture time. Guests either stay the whole period or fly home and return. We plan both patterns: a long-stay hotel with laundry and a kitchen for the first, two shorter stays with the same driver and hotel for the second. Cars are booked by the hour on clinic days. Between visits you feel normal, so this is the type of trip where golf, Kyoto and the helicopter over Tokyo actually fit.
The procedure day is the fixed point; everything else is arranged around recovery. We put sightseeing and golf before the procedure, book a quiet hotel with a good bed and room service for the days after, and use a private car with tinted windows and a driver who waits, so there is no station or taxi queue while you are swollen or bandaged. Companion staff can handle the pharmacy, meals and the follow-up appointment. How long to rest, and what you may do, is the clinic's instruction, not ours; we simply keep the schedule flexible.
Dental work is often several short visits over one or two weeks, sometimes with a gap for a lab to make a crown or an implant to settle. The rhythm is: morning at the dentist, afternoon free. We book a hotel close enough to walk or take a ten-minute car, a driver on the days you need one, and soft-food restaurant suggestions from the companion after a difficult session. The free afternoons are enough for museums, gardens and shopping with a car waiting.
Orthopaedic trips range from a single consultation to surgery followed by weeks of rehabilitation. Mobility is the planning question: we use vehicles with a wide door and low step, a folding wheelchair on request, ground-floor or elevator-served rooms, and hotels with step-free bathrooms where they exist. For rehabilitation periods, a serviced apartment or long-stay hotel near the facility with a kitchen and laundry works better than a normal hotel room. Companion staff go with you to sessions and translate the therapist's instructions so you can repeat them in the hotel.
A cardiology trip is usually a consultation, tests over one or two days, and a results visit, with a possible longer stay if treatment follows. We keep the car and hotel within a short distance of the hospital, avoid long sightseeing days unless your doctor agrees, and choose hotels with an elevator and a room away from the street. Companion staff help with the many forms these departments use and stay reachable by phone at night. Anything about your condition or activity limits comes from the hospital; we follow the schedule they give you.
Eye appointments have a practical problem: after dilation drops or a procedure you cannot read signs, use a phone screen easily or walk unfamiliar streets safely. So a driver waiting at the door and a companion who reads for you are not luxuries here. We book hotels with simple layouts and good lighting, cars for every clinic day, and keep the free days for things you can enjoy without straining your eyes, such as an onsen or a quiet garden with a companion.
Skin treatments are mostly short outpatient visits, often repeated over a week or two, with instructions such as avoiding sun, heat or alcohol between sessions. We arrange a hotel in walking distance or a short car ride, and plan the free days around whatever the clinic tells you to avoid: shaded gardens and museums rather than beaches, tea rooms rather than onsen if heat is off the list. Companion staff help at the pharmacy and explain aftercare products.
Fertility and women's health trips are built around dates the clinic sets, sometimes with little notice and sometimes needing a return visit weeks later. We book hotels with flexible dates, arrange cars for each visit, and can hold a second stay pattern for the return trip with the same hotel and driver. Companion staff, female on request, go with you to appointments, translate instructions and handle the pharmacy. This is a private trip: we tell nobody why you are here, and the paperwork you share with the clinic never passes through us.
A second-opinion visit is often short: one or two consultations with a specialist and perhaps some tests, all within three to five days. You need your records translated into Japanese or English beforehand, which the hospital or the medical coordinator arranges, not us. We arrange the short stay itself: airport pickup, a hotel near the hospital, a car on the consultation days and a companion who sits with you, notes questions you want to ask and translates the reply. The rest of the trip is yours.
Some treatments mean staying in Japan for a month or more, either as an inpatient with a family member in a hotel, or as an outpatient with frequent visits. We handle the living side: a serviced apartment or long-stay hotel with a kitchen and laundry near the hospital, a weekly car schedule, grocery and pharmacy runs, and companion staff for visits. For the family member, we plan days out so the weeks are not only hospital and hotel. The treatment itself, and any inpatient bed, is the hospital's arrangement.
A general description of the Japanese comprehensive check-up (ningen dock) based on common knowledge. The actual items are decided by the medical facility and its doctors for each person; OlaChill gives no medical advice.
The length of stay adjusts to the programme you have chosen with the facility; this is only a frame to picture the trip.
An online call about the goal of the trip and how many days you can stay. We connect you to a suitable facility through its international desk and help confirm the appointment, or take the appointment you already have. Then we fix the car, hotel, companion staff and language.
A private car meets you in the arrivals hall and takes you straight to the hotel. The companion meets you there, walks through tomorrow's schedule, confirms the pickup time and any fasting the facility has asked for. Evening to rest.
The car and companion take you to the facility for the check-in time. The companion handles the paperwork, stays in the waiting area and interprets during the appointment. Afterwards the car returns you to the hotel or to lunch; the afternoon is usually free.
The meeting with the doctor to hear the results and talk them through; the companion interprets and keeps note of the questions you want to ask. If the facility schedules a further visit, we rearrange the car and hotel the same day. What is said in the consultation stays between you and the doctor.
Tokyo, Kyoto or Hakone by private car, a night at an onsen ryokan, a helicopter flight over Tokyo, a round of golf. Cars and stays follow your wishes. Before travelling far or bathing in an onsen, ask the doctor whether anything should be avoided; we plan around that answer.
A car to the airport for your flight. After you are home, we support the logistics online: rebooking a follow-up if the facility schedules one, and translating documents you received from the facility into your language if you send them. The medical report is the facility's; we translate words, not meaning.
Connecting you to a suitable facility through its international desk, helping arrange and confirm the appointment, following the paperwork before the trip.
A driver with a name board in the arrivals hall; flight tracked, no charge for delays.
There and back around the appointment time; the driver waits or returns at the time you set.
A quiet room within about 20 minutes' drive; room grade and number of nights set by the appointment schedule and your preference.
Check-in, waiting area, consultation room where permitted, payment counter, pharmacy. Vietnamese, Korean, English, Chinese, Japanese.
One to settle the goal and dates, one to settle the logistics: pickup times, hotel, companion language, what to bring.
Rebooking a follow-up, translating the language of documents you send us. Words, not medical interpretation.
Examination and treatment costs are NOT part of the package. You pay the medical facility directly against its own invoice; OlaChill does not collect, add to or hold that money.
For free days, shopping, admin errands or when the facility adds a visit.
Kyoto, Hakone or Nikko by private car; tea ceremony, kimono, Japanese gardens.
Restaurant bookings with allergies, restrictions or soft food told in advance; we do not cook.
More nights at the same hotel, or a move to a serviced apartment when the stay runs longer than planned.
Museums, gardens, theme parks, rail tickets for companions.
Booked through OlaChill's existing sections, priced there; slotted into the free days.
If the facility schedules an additional visit, we rearrange the car and accommodation. Whether any further test is done is the decision of the doctor and the facility; it is not an item on this list.
The three items below are booked through a travel company in your own country or by yourself, wherever you are flying from. OlaChill advises on flight times that suit the facility's schedule, prepares the visa file, and takes your flight details to arrange the pickup and everything from landing onwards.
Arrival times chosen to suit the facility's check-in; lie-flat seats or wheelchair assistance requested from the airline in advance.
Depends on nationality: visa-free entry, a short-term visa, or the Medical Stay Visa for a long stay. The identity guarantee goes through an organisation registered under Japanese rules; OlaChill prepares and follows the file.
For accidents and unexpected illness during the trip; planned treatment is usually not covered by ordinary travel insurance. Read the policy or ask the insurer.
Duration and programme content are set individually for each guest; contact us for an itemised list.
Facilities dedicated to ningen dock for healthy people, often in office towers near major stations, finishing most items in one morning. Suited to yearly check-ups and business-trip combinations.
Where treatment, surgery, second opinions and long follow-up happen. Foreign patients are accepted through the hospital's international department; the acceptance decision takes time and can be declined; we follow the file until a date is set.
Smaller private practices, usually in central districts, with more flexible scheduling than large hospitals and direct acceptance of foreign guests. We connect you by the type of procedure you name; choosing the doctor and deciding to proceed is between you and the clinic.
Clinics running cell-based programmes under plans registered with the Japanese regulator; the schedule includes consultation, sampling, culture time and treatment visits. We arrange two stays or one long one; which programme fits is a question for the doctor.
Specific facilities are proposed after we have discussed the purpose of your trip. We do not name facilities on this page and take no payment from any facility for introductions.
Whether each item is available depends on the facility and the doctor's judgement. OlaChill passes your request to the facility; we do not decide in the doctor's place. Below is only an explanation of what each item is.
A small amount of radioactive tracer (usually labelled glucose) is injected, then the whole body is scanned to show where metabolic activity is high, combined with CT images for location. Requires fasting and about an hour lying still before the scan.
A CT scanner that images you standing rather than lying down, showing the spine, hips, knees and pelvic floor under body weight, the posture in which symptoms usually appear. Few facilities have this machine.
An MRI machine with a stronger magnetic field than the common 1.5 Tesla type, giving more detailed images of the brain, vessels, joints and soft tissue, without X-rays. Not for people with certain metal implants; you lie still in the machine for 20 to 40 minutes.
A flexible tube with a camera passed through the mouth or nose to look directly at the stomach lining, or through the anus to look at the colon. Many Japanese facilities do this under light sedation; colonoscopy needs bowel-cleansing liquid the day before and that morning.
A CT scan with injected contrast dye that reconstructs the arteries feeding the heart, showing narrowing or calcified plaque. You may be given medicine to slow the heart rate before the scan; questions about contrast allergy and kidney function come first.
Mammography is a breast X-ray with gentle compression for a few seconds per side; ultrasound uses sound waves, no X-rays, and is often added for dense breast tissue. Female technicians are usual in Japan and can be requested.
Usually by DEXA, a very low-dose X-ray of the lower spine and hip taking a few minutes, giving a score compared with healthy young adults of the same sex. No special preparation.
Blood tests measuring certain proteins that can rise in some conditions; results are read together with imaging and other findings, because the numbers can be high or low for many reasons. One piece of the picture, which the doctor assembles.
We take your purpose and dates, connect you to a suitable facility through its international patient desk, help confirm the appointment, and keep the paperwork moving before and after the trip. Which facility decides what is medical; we do not weigh in.
A 7-seat Alphard or a minibus for the family, a driver waiting on appointment days, on time without hunting for a taxi at dawn or after sedation. Wide-door vehicles and a folding wheelchair when needed.
One to four weeks priced better than night-by-night; quiet rooms, a small kitchen or laundry if needed, under 20 minutes' drive from the facility, elevator and step-free bathroom when you ask.
Between appointments there are usually two to five days with nothing scheduled. We arrange golf within an hour, an onsen night, a day tour by private car, or a Tokyo helicopter flight for companions. Ask the doctor before travelling far or bathing.
Vietnamese, Korean, English, Chinese, Japanese. Check-in, waiting area, the consultation room when the facility allows, interpreting what the doctor says and what you ask, payment counter and pharmacy. No medical advice, no signing on your behalf.
The purpose of the trip, preferred city, arrival window and how many days you can stay. If you already have an appointment, send it; if not, we connect you to a suitable facility through its international patient desk and help confirm a date. What you tell the facility about your health goes to them, not through us.
Within 24 hours: the path to a confirmed appointment, the airport car, two or three hotels near the facility, car hours by appointment day, companion staff and language, and ideas for the free days. Each item priced separately; drop what you do not need. Medical fees are not on our quote.
A driver with a name board in the arrivals hall, straight to the hotel, and the schedule for the following days already on your phone. The companion meets you at the hotel. If the facility changes the appointment time, tell us and the car and hotel move with it.
Companion · Interpreting
Check-in, forms, interpreting in the consultation room, the payment counter and the pharmacy, noting the next date. Vietnamese, Korean, English, Chinese, Japanese. No medical advice, no signing on your behalf. Quoted per half day or day against your appointment schedule.
Your hospital may be in Tokyo or Osaka, or in a small coastal prefecture. Our transfers and companion staff cover all 47 prefectures; long-stay hotels depend on the city. Each region below lists the arrival airports, the cities with large hospital clusters and an estimated drive time.
Transfers and companion staff cover all 47 prefectures. Long-stay hotels near a hospital depend on the city; where there is none, we book the nearest suitable one and add a car.
See all 47 prefectures →
Museums, department stores, bayside parks and quiet cafes, all with a private car waiting at the door so you go for as long as your energy allows. Companions can add a helicopter flight over Tokyo Bay.
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A morning in a Zen garden, an hour of tea ceremony seated on chairs instead of kneeling, a kimono photo session for companions. Slow experiences without long walks, well suited to the day after an appointment.
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We book restaurants and tell them in advance about allergies, low salt, low sugar, soft food after dental work, or simply a light Japanese meal. The restaurant cooks; we tell them what you need and keep mealtimes in step with medication times.
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A night at a ryokan within two hours' drive, with a private onsen bath in the room so you skip the shared bath, and dinner served in the room. Or a round of golf near Mt Fuji for companions. Before bathing or playing, ask your doctor; we plan around the answer.
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Usually 3–7 days: tests, waiting for results, results consultation. You are well, and free to travel before and after.
A few appointments spaced days apart; the time between them is entirely free and you feel normal. Golf, onsen and tours all work.
We schedule golf and tours BEFORE the procedure day; afterwards, a quiet hotel, a private car and a private-bath onsen. That is trip planning for comfort, not medical advice.
Free all day in an unfamiliar city. A day tour, shopping with a waiting car, a Tokyo helicopter flight, a round of golf, arranged for them while you are at the hospital.
Paid directly to the medical institution
Examinations · treatment · hospital fees
You pay the medical facility directly against its own invoice
Paid to OlaChill
Written in English from the practical side of arranging cars, hotels and companions for medical guests. There is no medical advice in any of them.
We help. Tell us the purpose, and we connect you to a suitable facility through its international patient desk and help confirm the appointment date. The facility decides whether and when it can see you, and everything medical is between you and its doctors. If you already have an appointment, we simply build the trip around it.
As early as possible, ideally three to four weeks: large hospitals need time to review foreign patient requests, and good long-stay rooms go early. With a week's notice we can still help, with fewer facility and hotel choices.
The Medical Stay Visa requires an identity guarantor organisation registered under Japanese rules. We prepare the file with you, follow it through with the registered organisation and the facility, and keep hotel and transport confirmations ready for the application; we do not act as the guarantor ourselves. Many short check-up or cosmetic trips travel on an ordinary short-term stay; whether you need the medical visa depends on nationality and length of stay, and the embassy decides.
Yes, that is part of coordination. Tell us the purpose and the city you prefer; we propose suitable facility types, connect you through the international patient desk and help confirm a date. We propose by service type and logistics, not medical opinion; what to examine or treat is for the doctors there.
Passport, the appointment confirmation, any referral or records the facility asked for (translated as they instructed), travel insurance papers, and a list of your medicines. Keep medical documents with you and hand them to the facility directly; do not send them to us through the form.
Personal-use quantities of most prescription medicines are allowed for up to about a one-month supply; larger quantities and certain categories need an import certificate called Yakkan Shoumei applied for in advance, and some substances common elsewhere are prohibited in Japan. Check with the Japanese embassy or Japan's health ministry before you fly. This is a customs matter; we can only remind you to check.
