Yokohama–Fuji-Q, Kawaguchiko, Lake Yamanaka & Gotemba Bus

Routes, stops & times

📍 directions to the boarding stop · 🗺️ route — opens Google Maps; times come from Google, not OlaChill. Board only the bus on your ticket.

How to board

1. In Yokohama, go to stop 22 at the West Exit of Yokohama Station. Buses to the Fuji area leave from it, and every bus coming back from the Fuji end sets you down at the same stop.
2. At Kawaguchiko Station, the bus back to Yokohama leaves from stop 7. At Fuji-Q Highland, the bus uses the bus station at Fuji-Q Highland Station, both when you arrive and when you catch the bus back to Yokohama.
3. The other three stops, Fujisan Yamanakako (Hotel Mount Fuji entrance), JR Gotemba Station (Fujisan Exit) and Tomei Gotemba, also have one option out of Yokohama and one back to it.
4. The option name fixes both ends of your ride, so check that it shows the Fuji-area stop you actually want before you pay.
5. Your ticket is a web page reached through the voucher link sent after booking, so your phone needs a working internet connection. Open it to the final ticket screen before you board and keep it showing: the driver or reception staff check it when you get on and again when you get off. A screenshot, a printed voucher or a PDF copy will not get you on board.
6. Reach the stop with time to spare. The bus leaves on schedule without waiting, no one will phone you if you are not there, and a missed departure is not refunded, whatever the reason.

Good to know

• Every ticket is for a single ride in one direction and is good only on the date you pick, up to that bus's departure. A trip there and back takes two bookings, and the two legs need not use the same Fuji-area stop.
• This bus cannot be booked on the day itself: reservations for each date close at 8 p.m. Japan time on the day before.
• One booking can include up to 10 passengers, and you will be asked for an e-mail address and a phone number.
• Passengers do not choose their seats, and seat changes are not possible.
• Once booked, the bus and the seat cannot be changed and the number of passengers cannot be reduced. To change anything, cancel the ticket, paying the cancellation fee, and buy a new one; on a round trip, the return bus can no longer be changed once the outbound bus has left.
• Tickets come in adult and child fares, and the child fare is half the adult fare.

Cancellation & changes

• From the moment you book until the bus departs, cancelling costs ¥110 per person on each one-way ticket.
• After the bus has left, whether or not you were on board, cancelling costs 100% of the fare.
• Cancel through your OlaChill booking, not at the bus stop.

❓ FAQ