Ikebukuro–Fuji-Q Highland, Kawaguchiko & Mt. Fuji Bus

Routes, stops & times

📍 directions to the boarding stop · 🗺️ route — opens Google Maps; times come from Google, not OlaChill. Board only the bus on your ticket.

How to board

1. Decide on your Ikebukuro stop first. The hotel stop sits at Sunshine City in Higashi-Ikebukuro, while the second stop is the Ikebukuro Station East Exit stop; each is sold as its own option.
2. On the Yamanashi side there are three stops, each at the station it is named after: Fuji-Q Highland Bus Station at Fuji-Q Highland Station, Kawaguchiko Station Bus Terminal at Kawaguchiko Station, and Mt. Fuji Station Bus Terminal at Mt. Fuji Station.
3. For the ride home, choose an option that ends at the Ikebukuro stop you want: buses from all three Yamanashi terminals run to both the hotel stop and the East Exit.
4. Get to your stop early. Departures do not hold for anyone running late, and no refund is given for a bus you miss.
5. Before the bus pulls in, tap the voucher link sent when you booked, go through to the final ticket screen and leave it open. Show that live screen to the driver or terminal staff when you get on, and again when you get off; screenshots, paper copies and PDF vouchers are refused, so you will need a working data connection.

Good to know

• A ticket covers one direction on one date and stays usable until that bus leaves. For a day out from Ikebukuro, reserve the trip there and the trip back as two separate options.
• Sales stay open on the travel day itself for as long as this route still has seats.
• One booking can include up to 10 passengers; to make it we need an e-mail address and a phone number, plus the gender of every passenger.
• Seats are allocated before departure, and requests for a particular seat cannot be met.
• Children not yet at elementary school ride free on an adult's lap. A child who needs a seat pays the child fare, half the adult fare rounded up; once the bus is full, lap children cannot travel, so reserving them a seat is the safer choice.
• Road congestion, accidents and storms can all slow the bus, and late arrival is never compensated. Times and fares are open to revision, so recheck them while booking.

Cancellation & changes

• Up until the scheduled departure, you can cancel for ¥110 per passenger on each one-way ticket.
• After the bus has left, or if you miss it, cancelling is no longer possible and you lose 100% of the fare.
• Cancellations go through OlaChill. Staff at the Ikebukuro stops or at the Yamanashi terminals cannot cancel a ticket for you.

❓ FAQ