Narita Airport–Fuji-Q Highland, Kawaguchiko & Mt. Fuji Bus

Routes, stops & times

📍 directions to the boarding stop · 🗺️ route — opens Google Maps; times come from Google, not OlaChill. Board only the bus on your ticket.

How to board

1. Start with your Narita terminal. The 18 options pair Terminal 1, Terminal 2 and Terminal 3 with Fuji-Q Highland, Kawaguchiko Station and Mt. Fuji Station, in both directions, and a ticket is only good at the two stops its option names.
2. Flying in? Look up your terminal on your airline booking and book the option that starts there. The bus leaves from the 1F highway bus stops: No. 8 at Terminal 1, No. 10 at Terminal 2 and No. 11 at Terminal 3. Pick a departure that leaves room for immigration, baggage claim and customs after your scheduled landing.
3. At the Fuji end, the bus calls at Fuji-Q Highland Bus Station by Fuji-Q Highland Station, at stop No. 2 at Kawaguchiko Station and at stop No. 1 at Mt. Fuji Station. You board at the same stop for the ride back; buses from all three run to each Narita terminal, and at Terminal 1 they set you down at 1F stop No. 8.
4. The ticket lives on a web page: tap the voucher link sent after booking, go through to the final ticket screen and keep it open as the bus pulls in. The crew or reception staff check it when you board and again when you get off, and screenshots, paper vouchers and PDFs are refused. Just off an international flight? Get your phone online with a SIM, eSIM or Wi-Fi before you walk to the stop, as the ticket needs a working connection.
5. Be at the stop early. The bus leaves on time without waiting, nobody phones you if you have not turned up, and a missed bus is not refunded for any reason, a late flight included.

Good to know

• Sales for each travel date close at 10 p.m. Japan time on the day before, so you cannot book after landing for a ride the same day. Book before that cut-off while you plan your flight.
• A ticket is one ride, one way, on the date you choose, and is valid only until that bus departs. The ride back to the airport is a separate booking.
• Up to 10 travellers fit in one booking; you need to give an e-mail address, a phone number and the gender of every traveller.
• Seats cannot be chosen or changed, and neither can the bus or the number of travellers. To change anything, cancel the ticket, paying the cancellation charge, and book a new one.
• Every option has an adult fare and a child fare.

Cancellation & changes

• From the moment you book until the scheduled departure, cancelling costs ¥110 per person on each one-way ticket.
• Once departure time arrives, the ticket can no longer be cancelled and 100% of the fare is charged, including when a delayed flight kept you from reaching the stop.
• Cancel through your OlaChill booking; neither the bus crew nor the staff at Narita or at the Fuji-area stops can do it for you.

❓ FAQ