›Will I get a booking confirmation?
Yes. Once your booking is confirmed, an e-mail goes to the address you registered, with your booking details and a voucher that links to the digital ticket.
›Can I board by showing the voucher from the e-mail?
No. Open the voucher on your smartphone, tap the digital ticket link inside it, then tap “Use” and show that screen to the driver. The voucher itself, screenshots and printouts are not accepted.
›Do I need to pick a date or a bus?
No. The ticket is valid for three months from purchase and works in both directions on this route. When a bus is crowded, you may not be able to board the one you wanted.
›Where do I catch the bus?
At the airport, from bus stop No. 8 at the International Terminal. In Tenjin, from bus stop No. 6 at the Tenjin Expressway Bus Terminal, on the 3rd floor (3F) of Solaria Stage.
›When should I activate the ticket?
Only when you are at the stop and ready to board. The ticket runs for one hour after you tap “Use”, and it can no longer be cancelled once activated.
›Do young children need a ticket?
Ages 6 to 11 ride on a child ticket and ages 12 and over on an adult ticket. Children aged 0 to 5 need a child ticket if they will use a seat, and no child under 12 can buy or use a ticket alone.
