
โฟ Access & special needs
Lift-equipped vehicles exist in every region but the fleet is small โ book weeks ahead, not days.
Tell us the wheelchair type and whether the passenger can transfer to a coach seat. A folding manual chair that its user can leave is a completely different booking from a powered chair that must be secured in place.
A powered chair needs a lift, floor anchor points and space that removes two to four seats. That is planned at booking, not discovered at the kerb โ and it is why the lead time is longer.
Destinations matter as much as the vehicle. Some temples, castles and mountain viewpoints have steps with no alternative โ we will say so honestly at quote stage rather than let a group arrive and find out.
Not sure which size you need? Send us the head count and the luggage count โ we answer with a vehicle, not a catalogue.
๐ Get a quote โMore on this ยท Access & special needs
Other things groups ask before booking
Three things every group leader asks us โ answered plainly, before you send a single yen.
In Japan, any vehicle carrying paying passengers must wear a green number plate (็ทใใณใใผ). A white plate means the vehicle is not licensed to be paid for carrying people.
This is not paperwork pedantry. If a white-plate vehicle has an accident while carrying your group, the commercial passenger insurance behind a licensed operator is simply not there.
Every operator on OlaChill hands over their green plate and their charter passenger transport licence number (ไธ่ฌ่ฒธๅๆ ๅฎข่ชๅ่ป้้ไบๆฅญ) before they are allowed to quote. No licence, no work.
Japanese charter fares are built from two meters running together: one for time and one for distance. Two operators can quote differently on the same trip because their garages sit at different distances from your pick-up point.
The clock does not start when you board. It starts when the bus leaves its garage and stops when it gets back. A tour you think of as eight hours is often billed as nine.
Vehicle size and season move the number too. The same route in cherry-blossom week or the November foliage peak costs more than the same Tuesday in February โ there are only so many buses in Japan.
Included: the vehicle, the driver, fuel, and the operator's commercial passenger insurance. You do not pay these separately.
Billed on top: expressway tolls and parking. These depend on the exact roads taken on the day, so no honest operator can fix them in advance.
On trips running past midnight or across several days, the driver's meals and lodging are added โ and by law a second driver may be required. We tell you this at quote time, not on the invoice.