🚘 Mt. Fuji & Lake Kawaguchi — full day

• How does booking work — is it instant?

It is not an instant-confirm button. You send a request at the bottom of this page and we reply with a written quote: the final price, exactly what it covers, and the cancellation terms for that specific trip. The booking exists only once you accept that quote. Slower than a Book Now button, but nothing gets sold to you that is not actually available.

• Will we be grouped with other travellers?

No. Every tour in these two sections is private: your party only, your own vehicle, your own host. No sharing, no waiting on strangers.

• Where does pickup and drop-off happen?

Pickup and drop-off at your hotel inside the central area of the city named on the tour, included in the price. Outside that area we can still collect you — the surcharge is written into the quote, never added when you get in the car.

• Can the itinerary be changed?

Yes. The hour-by-hour schedule above is the version that works best, not a fixed mould. More driving time, a different meal, an extra night, or dropping a leg — write it in your request; the price moves with it and the change is spelled out in the quote.

• What languages does the team speak?

Put the language you want in your request. The quote tells you whether someone who speaks it is free ON YOUR DATE — we do not promise a language and then tell you on the day that nobody is available.

• When and how do we pay?

You pay nothing before you have read and accepted the quote. Payment method, payment dates and which part needs a deposit to hold a third-party booking are all written into that quote. Nothing appears afterwards.

• How far ahead should we book?

The earlier the surer. Helicopters, ryokan rooms, supercars and tables at small restaurants all have very few slots a day — money does not conjure one up. Ask anyway if your dates are close: if it is open we will take it, and if it is not we will say so plainly.

Cancellation and date changes