SKYTREE® ENJOY PACK teamLab Planets TOKYO DMM Plan

Required reading

• •Please ensure you arrive at the Tokyo Skytree Observation Deck at the specified reservation time.
• •When entering Tokyo Skytree, please open the usage screen from the voucher link sent to you at the time of purchase and present the 2D code for admission. Please ensure you can access the web page on your smartphone and that you have a stable internet connection.
• •You don’t need to make a reservation to visit TeamLab Planets TOKYO DMM. Please visit it during business hours on the day selected at the time of booking.
• •The opening hours of teamLab Planets TOKYO DMM may subject to change. Please check the homepage for the opening hours before visiting. （ https://www.teamlab.art/e/planets/ ） *Last entry is 1 hour before closing time. Please note that you will not be allowed to enter the venue after the last admission time. You will only be admitted if you have a valid voucher on the day of participation.
• •This ticket can only be used at TeamLab Planets located in Toyosu and cannot be used at other TeamLab venues. Please pay attention to the correct venue.

Restrictions

• •Children price still applies to primary school students at 12 years old. High school students price still applies to students at 18 years old.
• •Tokyo Skytree is free for pre-school children aged 6 and under. TeamLab Planets TOKYO DMM is free for children aged 3 and under. Pre-school children aged 4-5 will only need a ticket for TeamLab Planets TOKYO DMM.
• •Voucher expiration date: valid for the day of issue only

Other notes

• •[Notes of Purchasing TOKYO DMM Tickets] - All prices include tax. - Please be aware that you may have to wait 30 to 90 minutes before entering. - Purchased tickets cannot be canceled or refunded. - If you are entering with a "junior high/high school student" ticket, present your student ID. - It is strictly prohibited to resell tickets, and tickets purchased through resale will not be accepted. The facility will not be held responsible for any such cases.
• •【Important Information for Visitors to teamLab Planets TOKYO DMM】 Ticket and Admission ・Please visit the venue entrance on the admission date stated on your voucher and line up in the admission queue. Please note that you cannot visit on any date other than the admission date stated on the voucher. ・You may be required to wait approximately 30 to 90 minutes for entry. ・If you leave the waiting line, please ensure that someone from your group remains in line. Guests visiting alone should speak with nearby staff. ・The waiting line is outdoors. Please prepare appropriately for weather conditions at your own discretion. ・Strollers must be placed in the designated area before entering. ・Children under the age of 13 are not permitted to enter alone. They must enter with a guardian aged 18 or older. One guardian aged 18 or older is required for every three children under the age of 13, including children with free admission. ・Some artworks may not be experienced by guests who are pregnant due to safety considerations. ・Re-entry after admission is not permitted. Refunds cannot be issued after entry. Inside the Facility ・In Water, guests will experience the artwork barefoot. Please remove your shoes before entering the locker area. ・Some artworks involve water and may cause you to get wet. Please remove socks or stockings in the locker area. ・Some areas may involve water reaching up to knee height even for adults. ・For artworks using water, chlorine is used and adjusted to maintain appropriate safety standards. ・Guests with small children are recommended to bring clothing that can get wet or a change of clothes. ・If a guest’s clothing becomes wet, staff will guide you to change clothes. For safety reasons, guests wearing wet clothing cannot proceed to the next artwork. If you do not have a change of clothes, towels are available so you can dry your clothes before proceeding to the next artwork. ※Please note that this is not a swimming area. ・Some floors have mirrored surfaces. Guests concerned about reflections may use rental half pants or waist cloths. ・Free half pants are available upon request. Sizes range from XS to 6L. Please return them when leaving. ・Some artworks cannot be experienced while wearing sandals without heel support or high heels. Free rental shoes are available. ・Some areas contain strong light stimulation or dark environments. ・Guests visiting with children must not let go of their children’s hands as it may be dangerous. ・Detour routes are available for guests who wish to skip certain artworks, including those with disabilities or those accompanied by small children. Please speak with nearby staff if needed. ・Guests with babies may enter while using a baby carrier. ・Diaper changing tables are available in the restrooms. If you require nursing or rest, please use the first aid room and speak with nearby staff. ・During busy periods, staff may ask guests who have stayed in one area for a long time to move on. 【Drawing on the Water Surface Created by the Dance of Koi and People – Infinity】 ・For safety and hygiene reasons, guests with an inseam shorter than 40 cm cannot experience this artwork. Children may participate if carried by a guardian aged 18 or older using a baby carrier or by being held. 【Moss Garden of Resonating Microcosms – Solidified Light Color, Dusk to Dawn】 ・This artwork can be viewed in light rain. However, it may be suspended during heavy rain accompanied by strong winds such as typhoons. Regarding Personal Belongings ・Inside the facility there are dark corridors, unstable floors, and artworks involving water. For safety and hygiene reasons, bringing personal belongings into the artwork areas is prohibited. If you must carry necessary items due to special circumstances, please consult staff. ・Free lockers are available. After passing the entrance gate, please place your belongings in the locker area. Locker size: Width 23 cm × Depth 34 cm × Height 37 cm ・Belongings exceeding the above size cannot be stored as there is no cloakroom service. ・Large items such as suitcases exceeding the above size will be secured with a wire lock at the stroller area. Photography ・Photography and video recording are allowed, but please ensure that other guests are not disturbed. ・Flash photography is prohibited. ・Bringing or using photography equipment longer than 30 cm, including monopods, tripods, or selfie sticks, is prohibited. For Guests with Disabilities ・Guests arriving in wheelchairs must transfer to the wheelchair provided inside teamLab Planets when entering the facility. These are standard wheelchairs without fixation devices. ※The number of in-house wheelchairs is limited. ※For safety reasons, guests using senior carts with handles or electric wheelchairs that cannot be controlled below 2 km/h must transfer to the facility’s wheelchair. ・Guests entering with their own wheelchair must attach tire covers. ・For artworks with mirrored floors, guests with a total weight exceeding 250 kg may be asked to refrain from viewing. When entering the artwork, staff will guide you and determine whether viewing is possible depending on the floor conditions. ・For safety reasons, wheelchair users may need to use detour routes for certain artworks or may be guided to view only from designated viewing areas. Please refer to the “Wheelchair FAQ” for details. ・Entry with a cane or prosthetic leg is permitted. However, depending on the guest’s condition and the nature of the artwork, some artworks may not be accessible. Before entry, staff will explain viewing routes and usage rules according to the situation. ・For safety reasons, guests who require assistance for mobility should visit with a companion. ・If you bring an assistance dog, it will be kept in a cage before entry. Please Note if You Fall Under Any of the Following ・Those who have experienced seizures or loss of consciousness due to light stimulation ・Those with extreme fear of confined spaces, darkness, or heights ・Those experiencing palpitations or shortness of breath ・Those who are pregnant or may be pregnant ・Those carrying children ・Anyone with concerns about physical fitness or health condition Prohibited Activities ・Entry by intoxicated persons or those with poor manners ・Eating, drinking, or smoking inside the facility ・Bringing dangerous items or items deemed inappropriate by management ・Re-entry after exiting through the exit gate ・Commercial photography or interviews without prior consent ・Accompanying any animals, including assistance dogs ・Accompanying animals other than assistance dogs Other Information ・The venue assumes no responsibility for injuries, losses, damages, or other troubles that occur during use of the facility. ※For details of the venue and additional notices, please check the official website https://planets.teamlab.art/tokyo/#notice ・The venue assumes no responsibility for loss or theft of valuables. ・Media coverage or photography may take place without prior notice. If you do not consent to being photographed, please inform staff. This applies regardless of the purpose of the footage. ・Some artworks may not be available due to unforeseen circumstances. ※Please note that refunds will not be issued to guests who are asked to leave the facility at the discretion of management, including for the reasons stated above.
• •Please note sudden closure and event cancellation may happen due to unexpected circumstances such as bad weather, etc. Please check the homepage of each facility before visiting.
• •Reservations can be made starting up to 1 month prior to the designated participation date.
• •Booking must be made before 23:00 JST, one day prior to the designated participation date.
• •Voucher with 2D Barcode * Please note that the vouchers for Tokyo Skytree and teamLab Planets TOKYO DMM are separate.
• •Smartphone with internet connection
• •If you are entering with a "junior high/high school student" ticket, present your student ID.
• •[Tokyo Skytree 4F Ticket Counter] 1 Chome-1-2 Oshiage, Sumida City, Tokyo 131-0045, Japan *Please hold the 2D barcode displayed on your smartphone or other device over the admission gate scanner to enter. https://www.tokyo-skytree.jp/en/access/ [teamLab Planets TOKYO DMM] teamLab Planets TOKYO, Toyosu 6-1-16, Koto-ku, Tokyo By Train: ・1 minute on foot from Shin-Toyosu Station (Tokyo Waterfront New Transit Waterfront Line Yurikamome Line) ・10 minutes on foot from Toyosu Station (Tokyo Metro Yurakucho Line) ・5 minutes on foot from Shijoumae Station and Toyosu Market (Tokyo Waterfront New Transit Waterfront Line Yurikamome Line)

📍 Meeting / Pick-up point