Dotonbori Naniwa Cruise and Digital Special Pass: Osaka Metro + Digital Special Pass: Osaka Metro & Osaka City Bus Pass Set

Required reading

• •【Dotonbori Naniwa Cruise】 The route, schedule, or operation may be changed, delayed, or suspended on the day of operation due to weather conditions, sea conditions, tide levels, lock gate operations, river construction, or river events.
• •【Digital Special Pass: Osaka Metro & Osaka City Bus Pass】 ・(What you need) Smartphone ※An internet connection on your smartphone is required to use this ticket. Please check your connectivity in advance. To start using the ticket, open the ticket from the voucher link sent at the time of purchase and tap the “Use” button. ※Screenshots or printed copies cannot be used. (For railway use) Valid area: All 9 Osaka Metro lines ・Not valid on other railway companies such as Hankyu, Kita-Osaka Kyuko, Kintetsu, etc. ・If you travel beyond the valid area, please declare at the exit station and pay the fare in cash. ・When using trains, hold the QR code over the QR-compatible ticket gates to enter and exit. ・Each ticket is valid for one person only. (Up to 4 people can use tickets on a single smartphone.) ・In case of service disruptions, alternative transportation will be provided only for tickets that have already been activated and are still within the validity period. ・If the ticket cannot be displayed due to device malfunction, low battery, unstable communication, etc., it cannot be used. In that case, please pay the fare separately. Fares paid separately cannot be refunded. ・Use of the ticket is subject to the transportation terms and passenger regulations of each operating company. (For discount facilities) Please show the ticket banner (image) to the facility staff. Discounts cannot be applied if you cannot display the ticket banner (image), whether before or after use, or due to any technical issues. ・Discount benefits may not be available due to facility closures or technical issues preventing banner display. After ticket activation, refunds will not be issued even if discounts cannot be used. (Notes for purchasing multiple tickets) If you purchase multiple tickets of the same type at once, they cannot be activated individually and will all start simultaneously. All tickets must be used for the same itinerary. If you wish to use tickets separately, please purchase them in separate transactions. (Other) For security purposes, you may be asked to authenticate using a One-Time Password (OTP). In that case, follow these steps: 1. Enter the email address to receive the OTP and press the send button. 2. Check that the OTP email has been received (sent from the domain booking@olachill.com). Please also check your spam folder. If you cannot find it, the email address may be incorrect. Reopen the ticket URL from the voucher and re-enter your email address. 3. Enter the OTP from the email on the ticket screen and press the confirm button. If entered correctly, the ticket screen will be displayed. (Once OTP authentication is completed, OTPs will be sent to the registered email address. This email address cannot be changed, so please use an email address that you can access on the day of use.)

Restrictions

• •Only adult tickets are available for this combo product. Applicable for individuals aged 13 and over.
• •【Dotonbori Naniwa Cruise】 ・Preschool children are free of charge, with a limit of one child per paying adult. If the number of preschool children exceeds this limit, an additional fee will apply. ・Voucher validity: Valid only on the selected participation date.
• •[Digital Special Pass] Osaka Metro & Osaka City Bus Pass (Last available date to start use for 1 Day &2-Day Pass: May 31, 2027)

Other notes

• •QR Code Voucher ※Please note that the vouchers for Dotonbori Naniwa Cruise and Digital Special Pass: Osaka Metro & Osaka City Bus are issued separately.
• •Digital Special Pass: Osaka Metro & Osaka City Bus (must be used on a smartphone or tablet with an internet connection.)
• •【Dotonbori Naniwa Cruise】 ・Please refrain from bringing food and drinks on board. ・Smoking is not permitted on board. ・The vessel cannot be specified.
• •For the Osaka Metro route map, please visit https://subway.osakametro.co.jp/guide/page/osakametro_routemap_d/routemap_2025.pdf For more information about Osaka Metro and Osaka City Bus, please visit https://www.osakametro.co.jp/index.php
• •Please turn off dark mode on your smartphone or tablet.
• •You will need a communication device, such as a smartphone or tablet. Without one, you won’t be able to use the train.
• •Recommended environment for using digital vouchers: - iOS 16 or later / Safari (latest version) - Android 10.0 or later / Chrome (latest version) Please note that even if you use the recommended browsing environment, you may still encounter issues depending on your device and usage conditions. If you are unable to display the digital voucher due to loss, malfunction, or a dead battery of your mobile device, you will not be able to use it. Additionally, we cannot reissue or refund the voucher.
• •[Osaka Dotonbori River Cruise] [Minatomachi Dock A (Northeast end of Daikoku Bridge)] Address: 2-6-6 Nishishinsaibashi, Chuo-ku, Osaka-shi, Osaka (in front of Kobe Beef Kisshokichi Nishishinsaibashi branch) Access: ・About 3 min walk from JR Namba Station ・About 5 min walk from Osaka Metro Yotsubashi Line Namba Station ・About 10 min walk from Osaka Metro Sennichimae Line Namba Station ・About 10 min walk from Osaka Metro Midosuji Line Namba Station ・About 10 min walk from Hanshin Namba Line Osaka-Namba Station ・About 10 min walk from Kintetsu Osaka-Namba Station ・About 10 min walk from Nankai Railway Namba Station ・About 5 min walk from Ebisubashi and the Glico sign area ・About 13 min walk from around Namba Grand Kagetsu
• •【When using the Digital Special Pass: Osaka Metro & Osaka City Bus】 ※ This ticket is valid from 3:00 AM to 2:59 AM the following day as one day. Be sure to press the “Start Use” button after 3:00 AM on the day of use. If you start using the ticket between 12:00 AM and 2:59 AM, it cannot be used after 3:00 AM.

📍 Meeting / Pick-up point